Please read carefully
Steve's products are hand-made on site in small batches and carefully packaged to preserve taste, flavor and freshness before being placed in a shipping box for convenient delivery directly to your doorstep.
Whether ordering for yourself or gifts for others, please place all Christmas orders by December 15th to ensure they arrive on time for the holiday. We strive to fulfill every order to your satisfaction, but inclement weather and other unforeseen circumstances can cause shipments to arrive later than expected. Please plan ahead and order early.
Customer Product Guarantee
The GUARANTEE: We will replace, refund or credit the full price of any item that does not meet our high quality assurance standards or was damaged in transit. Note that the following Special Terms & Conditions apply: (1) product replacement or refunds must be requested within 30 days of the order date by contacting the Customer Support Center at 1-856-356-2258, (2) Refund amounts do not include shipping charges, (3) at the discretion of Steve's PaleoGoods, photos of product may be required prior to issuing credit or replacing product, (4) and same party recurrent or multiple requests for product replacement or refund may constitute reason for nullification of this policy on future orders from that party.